Audit and Compliance Workshops

Improve your training delivery and advance your facilitation skills with exclusive online sessions on 360RTO’s Audit and Compliance Workshops with Gizette Cao.

Gizette is one of 360RTO Solutions’ lead auditors, and is a skilled “RTO Lifeguard” that has saved countless RTOs by enhancing their compliance. She has completed a huge number of audit and rectification projects, and delivers a number of compliance consultations nationally, across a variety of RTO topics.

Session 1: Marketing and Enrolment Compliance

• Understand Compliance to the Standards for
  • Marketing and Recruitment (Clause 4.1)
  • Enrolment (Clause 5.1 – 5.2, 3.5)
  • Fees (Clause 7.3)
• Ensure your marketing and recruitment practices are compliant
• Steps and tools in a compliant enrolment process
• Learn the fee protection requirements
• and more!

Session 2: Support and Progression

• Understand Compliance to the Standards for
  • Providing support to learners (Clause 1.7)
  • Changes to agreed services (Clause 5.4)
  • Complaints and appeals (Clause 6.1 to 6.5)
• Learn how to assess for support needs
• Determine requirements for processing complaints and appeals
• and more!

Session 3: Training and Assessment (Part 1)

• Understand Compliance to the Standards for
  • Training package requirements (Clause 1.1 and 1.4)
  • Amount of training requirements (Clause 1.2)
  • Delivery Resource Requirements (Clause 1.3)
  • Assessment System Requirements (Clause 1.8)
• Learn how to develop a training and assessment strategy
• Determine the required learning, training and assessment resources
• and more!

Session 4: Training and Assessment (Part 2)

• Understand Compliance to the Standards for
  • Industry Engagement (Clause 1.5 and 1.6)
  • Validation (Clause 1.9 to 1.11)
  • Recognition of Prior Learning (Clause 1.12)
  • Transitions (Clause 1.26 and 1.27)
• Learn the purpose and process of conducting industry engagement
• Determine how to collect evidence for validation compliance
• and more!

Session 5: Training and Assessment (Part 3)

• Understand Compliance to the Standards for
  • Trainers and assessors (Clause 1.13 to 1.16)
  • TAE trainers and assessors (Clause 1.21 to 1.23)
  • Supervised training and assessments (Clause 1.17 to 1.20 and 1.24)
• Learn how to create a trainer profile
• Learn how to map trainer competency
• and more!

Session 6: Completion, Regulatory Compliance and Governance

• Understand Compliance to the Standards for
  • Issuing certificates to learners (Clause 3.1, 3.3 to 3.4)
  • Certificate templates (Clause 3.2)
  • Student identifier scheme (Clause 3.6)
  • Continuous improvement (Clause 2.1 and 2.2)
  • Third Party Arrangement (Clause 2.3 and 2.4)
• Learn how to facilitate continuous improvement
• Determine the responsibilities of engaging with a third party to deliver services
• and more!

Session 7: Preparing for Audit

• Understand the different types of audit
• Learn how to conduct an internal audit in:
  • Marketing and recruitment
  • Enrolment
  • Support and Progression
  • Training and Assessment
  • Completion
  • Regulatory Compliance and Governance
• Understand the audit process
• and more!