Session 4: Support and Progression, Completion, Regulatory Compliance and Governance

$250.00

Sign your Annual Declaration on Compliance with confidence as we teach you how to ensure your RTO’s compliance.

Register to Session 4: Support and Progression, Completion, Regulatory Compliance and Governance for only $250.00 $199.00!


Session schedule for 2020 Annual Declaration – TBA

For more details, please see below:

Featured Speaker/Trainer:
Abigail Ciscar
Lead Auditor and RTO Compliance Specialist for 360RTO Solutions

Session Duration:
240 minutes for each session

Session Schedules:
Session 4: Support and Progression, Completion, Regulatory Compliance and Governance
26th March 2019 – 10:30 AM to 02:30 PM Sydney Time
*Next session schedule for 2020 Annual Declaration – TBA

What You Will Learn:

  • Standard Compliance
    • Providing support to learners (clause 1.7)
    • Changes to agreed services (clause 5.4)
    • Complaints and appeals (Clauses6.1 to 6.5)
    • Issuing certificates to learners (clause 3.1, 3.3, 3.4)
    • Certificate templates (clause 3.2)
    • Student identifier scheme (clause 3.6)
    • Continuous improvement (clause 2.1 and 2.2)
    • Third-party arrangement (clause 2.3 and 2.4)
  • Understanding Compliance
    • How do you assess for support needs?
    • What information relevant to the RTOs management and operations are you required to disclose your learners?
    • What are the requirements for processing complaints and appeals?
    • Understanding the required procedures for issuing certificates
    • What are USIs? How to get USIs? Who needs USI?
    • Reviewing model certificate templates
    • Understanding the RTOs responsibilities in ensuring continuous improvement
    • How to facilitate continuous improvement
    • What are considered third-party arrangements?
    • Understanding the responsibilities of the RTO engaging with a third-party to deliver services on their behalf
  • Audit Evidence

Why You Should Attend:

  • Audit your RTO as you go – After this session, you will be well-equipped to declare compliance on your RTO’s Support and Progression and Completion systems and processes and Regulatory Compliance and Governance

What Takeaway Techniques/Methods You Will Acquire:

  • An Official Professional Development (PD) Certificate
  • A sound understanding of the Annual Declaration process and requirements
  • Excellent compliance advice (For trainers, training, and assessment compliance)
  • Session handouts and compliance tools that you can use immediately in your RTO

What Activities Will You Engage In:

  • Auditing learning management systems, complaints and appeals, certificate issuance policies and procedures, continuous improvement and third-party arrangements
  • Question and Answer Session

Additional information