Session 6: Critical Aspects of an RTO Audit: Completion, Regulatory Compliance and Governance

Featured Speaker/Trainer:
Gizette Cao

Session Duration:
2 Hours

What You Will Learn:

• The Standard compliance for Issuing certificates to learners (clause 3.1, 3.3, 3.4), Certificate templates (clause 3.2), Student identifier scheme (clause 3.6), Continuous improvement (clause 2.1 and 2.2), and Third-party arrangement (clause 2.3 and 2.4)
• The required procedures for issuing certificates
• What are USIs? How to get USIs? Who needs USI?
• Reviewing model certificate templates (AQF Certificate, SOA, Record of Results)
• RTOs responsibilities in ensuring continuous improvement
• How to facilitate continuous improvement
• What are the considered third-party arrangements?
• The responsibilities of RTOs engaging with a third-party to deliver services on their behalf
• What evidence you need to demonstrate compliance
• You will also be doing activities such as:
  – Auditing against relevant clauses (certificate issuance process, certificate templates, continuous improvement activities)

Additional information