Session 2: Critical Aspects of an RTO Audit: Support and Progression
$139.00
Enhance your RTOs compliance in this workshop!
Only $139 for this session!
Schedule:
Online, Australia-Wide Webinar Series
Session 2: Critical Aspects of an RTO Audit: Support and Progression
6th February 2020 – 10:30AM to 01:30PM (QLD/NSW/VIC)
Featured Speaker/Trainer:
Gizette Cao
Session Duration:
2 Hours
What You Will Learn:
- The Standard compliance for providing support to learners (Clause 1.7), changes to agreed services (Clause 5.4), and Complaints & Appeals (Clause 6.1 to 6.5)
- How to assess for support needs
- The common kinds of support needs
- The level of support required
- The kind of support services that you can provide
- The required information that can be disclosed to your learners
- The requirements for processing complaints and appeals.
- What evidence you need to demonstrate compliance
- You will also be doing activities such as:
– Auditing support and progression
