SIRXCEG006 Provide online customer service RTO Training Resources

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Enquire now for more information on compliant and ready-to-use SIRXCEG006 Provide online customer service training resources for your own Registered Training Organisation (RTO). All premium learning marterials are designed by our partner resource developers to enable your RTO to train learners.

This training resources package may include:

  • Learner Resources
  • Learner Assessment Workbook
  • Assessor Assessment Workbook
  • Trainer Manual
  • PowerPoint Presentations
  • Access to Simulated

*This learning resource may be provided through a third party; provided by a third party and customised and contextualised by us; OR developed by us to meet client requirements as per client/360 discussions, proposals, and quotations.

SIRXCEG006 Provide online customer service RTO Training Resources

Get a complete SIRXCEG006 Provide online customer service training resources kit so your RTO can deliver and assess this popular unit of competency separately, or as part of a high-value vocational qualification!

Our trusted resource publisher will provide your RTO with SIRXCEG006 materials designed to help your students develop desirable skills and knowledge in the customer engagement sector, to increase their employability and pursue new career opportunities. Once your students complete this unit of competency, they will have the skills and knowledge required to provide information to customers, handle customer difficulties, and provide customer service and support in an online environment.

Your SIRXCEG006 Provide online customer service may include:

  • Learner Resources
  • Learner Assessment Workbook
  • Assessor Assessment Workbook
  • Trainer Manual
  • PowerPoint Presentations
  • Access to Simulated Business

With some publishers, your RTO may receive an unlimited student license, meaning you can deliver and assess training to as many students as you want using this learning and assessment resource.

SIRXCEG006 RTO Training Materials

This VET resources package includes training materials for a single unit of competency, SIRXCEG006 Provide online customer service. Using these RTO materials, you can deliver this UOC as an individual unit, as part of a skill set, or as a core or elective unit in a qualification. This unit of competency is also included as part of some qualification packages sold by our resource publisher, so check our other training materials for sale if you need a full set of learning resources to deliver your course.

For more information about the SIRXCEG006 Provide online customer service unit, including qualifications that include this unit, elements and performance criteria, performance evidence, knowledge evidence, and assessment conditions, check the official training.gov.au page here – SIRXCEG006 Provide online customer service

Student Licence

Depending on the publisher, the resources may come with an unlimited student license model which means you purchase the SIRXCEG006 training resource once and deliver and assess training for as many students as you want with no additional fees! This is a self-contained VET training resource, meaning it comes with assessment tools AND learner guides with learning content for your students. No additional textbooks or per-student fees required!

Virtual Workplace Resources

This SIRXCEG006 Provide online customer service may be supported by a Simulated Business intranet site which includes additional “workplace” resources to help you deliver and assess this qualification easily, and offer training to more students. These resources may include materials like policies and procedures, templates, forms, case studies, simulated client files, meeting minutes and more.

In most cases, this means your RTO will have the option to provide a fully simulated assessment pathway. This opens up opportunities for you to deliver vocational training to domestic students without a job, and international students who are not in Australia or don’t have the right to work in Australia. It also speeds up training delivery for your students with a job, as they can access the materials they need 24/7 and keep studying without having to stop and wait to retrieve documents from their workplace.

Developer, Licensing & Support

This SIRXCEG006 Provide online customer service is written and maintained by our trusted resource publisher. Licensing and support for this unit of competency will be provided by our resource publisher.

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Enquire now and get more information about this premium SIRXCEG006 Provide online customer service for your RTO today!

The above information is to provide information about learning resources sold within Australia.

At the time of viewing, this learning resource may or may not be available through 360RTO Solutions directly and/or one of our Learning Resource Publishing Partners, depending on the time of enquiry, and is subject to availability. On occasion, 360RTO Solutions reaches out to Australian learning resource publishers to negotiate and procure various learning resources.

Enquire now to check availability.

Additional information

RTO Training Resource Type

Individual Unit Training Resources

Unit of Competency Code

SIRXCEG006

Unit of Competency Name

Provide online customer service