RTO Continuous Improvement Policy


The RTO Continuous Improvement Policy is implemented to systematically and continually review and improve its systems, practices, products, services, resources, etc. to ensure quality delivery and compliance with industry Standards.

This supports your RTO’s compliance to Clauses 2.1, 2.2, 8.6 of the ‘Standards for Registered Training Organisations 2015’.

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Policy Principles and Content

This policy document contains the following:

  1. Systematic Monitoring of Compliance
  2. Internal Audit
  3. External Audits
  4. Feedback Mechanisms
  5. Complaints and Appeals
  6. Industry Engagement
  7. Validation Outcomes
  8. Third Party Monitoring
  9. Review of Policies and Procedures

Monitoring and Improvement

Describes who are involved in the continuous improvement processes and their responsibility with regards to the provision of this policy.

A fully customised Continuous Improvement Policy on the specific needs, processes, and compliance requirements of your RTO is available as part of 360RTO consulting services. Please enquire now and contact us at 1300 657 511 to speak with an RTO Consultant for more information.

Additional information