|RTO Enrolment Procedure
This RTO Enrolment Procedure document ensures that RTOs provide a fair and equitable enrolment process to students. This document is also designed so that your RTO will be able to provide accurate and sufficient information to students for them to make an informed choice about their enrolment and training pathway.
This RTO Enrolment Procedure complies with Clauses 1.2, 1.7, 1.12, 5.1 – 5.4 of the Standards for Registered Training Organisations 2015.
|RTO Fee Administration and Refund Policy
The RTO Fee Administration and Refund Policy ensures that your RTO provides transparency in the application and administration of fees and charges which include refunds. Likewise, this policy also aims for a fair and reasonable refund process for the training organization and its clients.
This supports an RTOs compliance to Clause 5.3, 7.3 of the Standards for Registered Training Organisations 2015.
|RTO Refunds Procedure
The RTO Refunds Procedure is used as a guide for refund procedures. This document is designed to provide a fair and reasonable refund procedure to the training organisation and its clients.
This RTO Refunds Procedure complies with Clauses 5.3, 7.3 of the Standards for Registered Training Organisations 2015.