After ASQA increased scrutiny for new RTO registrations last year, RTOs will generally be registered for a two-year period, then will be required to apply for renewal. Here are some of the Frequently Asked Questions (FAQs) about RTO Re-registration:
1. When is my RTO due for renewal of registration?
First, you have to check when your current registration is due to expire. As you know, you’ll find this information on training.gov.au.
You can do a quick search from the VET National Registry home page, or you can do this neat trick:
Type in your browser’s URL bar: https://training.gov.au/Organisation/Details/#RTOCode
❗ Remember to replace #RTOCode with your RTO Code. So, if your RTO Code is 12345, that address should be https://training.gov.au/Organisation/Details/12345
You must submit a complete renewal application at least 90 days before your expiry date. If ASQA does not receive your complete application by this date, your registration may not be renewed.
2. How much does RTO re-registration cost?
Complete RTO renewal application includes payment of fees:
- The application lodgement fee for renewal of RTO registration is $500 per application.
- ASQA will invoice you for this fee when you finalise your application for registration renewal in asqanet.
- ASQA will not begin to process your application until this invoice is paid in full.
Additional fees apply for renewal of CRICOS registrations:
- Renewal lodgement fee of $500 per application
- Renewal assessment fee of $7,000 for up to 4 qualifications and 2 delivery sites
- Additional fee of $155 per additional qualification
- Additional fee of $280 per additional delivery site
3. Will I be audited before my RTO registration is renewed?
If you are wondering if an audit is always part of the renewal process, the answer is not always, but often.
ASQA will conduct an audit depending on your RTO’s compliance history, which includes:
- audit history
- complaint history
- compliance with data provision requirements
- payments to ASQA of fees and charges, and
- submission of the annual declaration on compliance
Another factor to consider is if you are delivering high-risk courses, such as those identified in the latest ASQA Regulatory Strategy:
- TAE training products
- CHC33015 Certificate III in Individual Support
- CHC50113 Diploma of Early Childhood Education and Care
- TAE40116 Certificate IV in Training and Assessment
- CPCCWHS1001 Prepare to work safely in the construction industry
- BSB50215 Diploma of Business
If you are unsure about your RTO’s Compliance History, you can find out your Compliance History category by emailing email@example.com. The enquiry must be sent by one of your organisation’s registered email contacts, as listed on training.gov.au.
4. What should I prepare for the re-registration audit?
In the likely case of an audit, ASQA will ask you to submit a set of documents for a preliminary review that typically includes the following:
- A copy of your organisation’s marketing materials relevant to the above training products
- A copy of any agreements your organisation has in place with other parties to conduct marketing, recruitment or deliver or assess the above training products on your behalf
- Pre-enrolment documents/ information, enrolment form and supporting enrolment evidence
- Strategies for training and assessment for the training product listed above (including learning resources, tools, etc.)
- Details of each trainer and assessor’s qualifications, training/assessment & vocational competence and VET & industry currency
- If it’s a desk audit (no site visit), they also typically ask for student files (including enrolment form and supporting enrolment evidence) and completed assessments
During the site visit, the auditor will confirm their initial findings by asking for additional evidence and going through your student files.
Remember that the audit is an evidence-based assessment. So, you need to prepare valid and verifiable evidence documents to demonstrate your compliance with the Standards. No evidence = Not compliant.
5. Will I be given the chance to rectify non-compliance?
After the audit, you will receive the audit report and a notice of intent to make a decision, where applicable.
If you are required to submit a response to identified non-compliances, you will have 20 working days to do so. After which, you will receive an updated audit report with the additional findings, and a notice of decision.
The next thing you need to check is if it is a reviewable decision.
If it can be reviewed by ASQA, you may submit an application for ASQA to review a decision. If not, as in the case where the decision is made jointly by ASQA’s Commissioners, review of the decision can only be made by an external authority (such as the Administrative Appeals Tribunal).